Privacy Policy
Oh wow you actually clicked on that link. Are you just here to borrow my wording for your own website? I don’t actually mind but I’d like to draw your attention to the fact that I’m not a lawyer so you’re using this information at your own risk. And obviously do make it relevant to you 😂 Maybe check out my post on GDPR with Squarespace first, eh?
My contact details
Katy Carlisle
8 Glantraeth Estate
Valley
Anglesey
LL65 3AN
Personal Information
Most of the personal information I process is provided to me directly by you, when you contact me by email or sign up to my newsletter. During our correspondence and whilst working on a project I am likely to collect the following information:
Email address
Phone number
Your name
Your business name
Login details for relevant services such as domain registrars
My newsletter is powered by email marketing software which complies with GDPR and data processing regulations. If you provide your email address and subscribe, you can opt out of any future mailings by clicking the unsubscribe link on the newsletter.
I also receive personal information indirectly, from the following sources in the following scenarios:
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
This information is shared with Squarespace, the website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
How I use the information
I use the information that you have provided in order to:
Contact you with relevant updates or information
Help me to understand which pages on my website are useful
Find out how people are discovering me
Make strategic business decisions based on Analytics data
I do not share your information with anybody else.
Why I collect this information
Under the General Data Protection Regulation (GDPR), the lawful bases I rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@sqspqueen.com
(f) I have a legitimate interest.
How I store your personal information
Your information is stored in the following locations, and I have also provided information on how it is removed if you request for it to be deleted.
Squarespace
Analytics and cookies information are stored within Squarespace. It is not possible to delete individual analytics records. I am also unable to remove cookies from your computer; information on managing cookies can be found on the ICO website.
Email Marketing
Email addresses and information about how you have interacted with my newsletters (for example open rates, clicking links) is stored within the email marketing software. If you unsubscribe you will no longer receive communications from me via that channel but I will be able to see your historical activity. If you wish to be removed entirely from my email marketing software, please get in touch and I will delete your historical activity and contact email.
Email and Calendar
I use a business email and calendar service. I have a list of contacts and your email address will be stored here along with potentially your name, company and phone number. Within my email I will also store any correspondence we have in the course of a project or enquiry. Calendar entries may include location information such as your address along with your name and contact details for the call or meeting.
If you wish for me to delete your information, please get in touch and I will remove you as a contact. Where appropriate, I will also delete email messages between us, although I may need to keep some messages for my own records. If this is the case, I will let you know which emails this relates to and why I am keeping them.
Phone Messages
Some clients enjoy the convenience of sending information via secure internet messaging or text so some personal information may be stored here. If you wish to be removed as a contact or have some/all of our messages deleted, please get in touch.
Project Management
I use a project management tool which I use to keep track of tasks and store project information for reference. Each client or project has a card with general reference information and I also use cards for individual project tasks; these are identified with labels relating to the project. If you wish to have your information deleted, please let me know and I will remove all cards and labels relating to you.
File storage
I use a secure file storage system for files relating to client projects. Some folders are shared with me by clients and in this case, owners of the folder can revoke my access at any time. If the files or folders are not shared with you, I can delete them from the cloud and my local devices on request.
Passwords
For all of these services I use a strong password which is managed by a secure password manager. I only store passwords you have shared with me if I will need them on an ongoing basis. If you wish for me to remove your passwords from my password manager, please contact me and I will delete all records.
I also use two-factor authentication to prevent unrecognised devices from logging in, and use security measures on my phone and laptop to prevent access to data stored on my devices.
By default, I keep your information indefinitely unless otherwise requested. If you do request your data to be deleted, I will remove your data as described above.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me at hello@sqspqueen.com if you wish to make a request.
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me at hello@sqspqueen.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk